This Privacy Policy describes and explains the practice of information collected via a Brunel Group website. Any information that we collect from you is used to help us to improve our service to existing and potential clients, partners, and you.

The Brunel Group includes:

  • Brunel Insurance Brokers Ltd. Company registration number 7182252
  • Brunel PI Brokers Ltd. Company registration number 15237559
  • Brunel Insurance for People Ltd. Company registration number 7509771
  • Brunel Employee Benefits Ltd. Company registration number 2603239
  • Brunel Wealth Ltd. Company registration number 12281992

If you tell us that you do not want us to use this information as a basis for further contact with you, we will respect your wishes. Just send an email stating this to contactus@brunel-insurance.co.uk. We do keep track of the domains from which people visit us. We analyse this data for trends and statistics, and then we discard it.

Personal information

Brunel Group collects personal information on a voluntary basis only. When you use forms at this website you may be asked to submit personal information, such as your name, company name and address, email address and telephone number. You may also be asked for further information such as industry type, business environment and other information about your company. You do not have to submit such personal information in order to gain access to a Brunel Group website. However, if you do submit personal information of any kind, you agree thereby to us storing and using it according to the following conditions:

Any personal information that you do submit will be kept and treated as confidential and will only be used by Brunel Group for internal and commercial purposes. Brunel Group will not sell, rent, lease, or give away your personal information to others.  We may however share your personal information with Brunel Group entities, service providers such as insurance companies and regulatory bodies.

Email addresses

At certain instances on this website, you may choose to give us your email address. This address will be treated as personal information (see above) and will be used solely as a means for us to contact you.

IP addresses

Brunel Group keeps track of the pages visitors access on our website and of the general IP addresses that these users visit our websites from. We analyse this information for trends and statistics in order to improve and optimise the Brunel Group website.

Cookies

A cookie is an element of data that a website sends to your browser, and which might be stored on your system. The only personal information a cookie can contain and retain is information that you supply yourself. We use cookies for statistical purposes only. Brunel Group does not store any personal information through cookies.

Security

Brunel Group has implemented appropriate procedures to protect this website against the unauthorised use, loss or alteration of information under our control.

Third party websites

This site contains hyper-links to other third party websites. Brunel Group is not responsible for the privacy practices of these websites. We advise you to read the privacy statements of any website you visit.

Privacy Notice – GDPR

What we need

For the purpose of the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (DPA), the Brunel Group companies are the data controllers.  We will use information held about you in the following ways:

  • To provide our services to you.
  • To tell you about our services.
  • To help us make relevant suggestions to you about further services you may benefit from.
  • To improve our services.

Why we need it

The legal basis of processing your data is; necessary for the performance of a contract to which the data subject is party, in order to take steps at the request of the data subject prior to entering into a contract, or our legitimate interests to provide information about our services (marketing). We will not collect any personal data from you we do not need in order to provide and oversee this service to you.

What we do with it

All the personal data we process is processed by our staff in the UK however for the purposes of IT hosting and maintenance this information is located on servers within the European Union. No third parties have access to your personal data unless the law allows them to do so.

We have a Data Protection regime in place to oversee the effective and secure processing of your personal data.

How long we keep it

We will keep your data until you withdraw consent to us holding your details or until we no longer reasonably need to retain the information, subject to a maximum period of six years after our contractual arrangements come to an end.  Marketing emails we may send you will contain a clearly identified unsubscribe option, and if you use this option your information will not be used for marketing purposes. Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.

What we would also like to do with it

We would however like to use your name and email address to inform you of our future offers and similar products. This information is not shared with third parties and you can unsubscribe at any time via phone and email.

What are your rights?

The Brunel Group abides by all relevant Data Protection legislation. Under the legislation you have the following rights in relation to our processing of your personal data:

  • The right to be informed about how we use your personal data (this Privacy Notice).
  • The right to see a copy of the personal information we hold about you.
  • The right to have personal information rectified if inaccurate or incomplete.
  • The right of erasure of your personal information where there is no compelling reason for its continued processing.
  • The right to object to certain processing including for the purposes of marketing.

If you wish to raise a complaint on how we have handled your personal data, you can contact our Privacy & Compliance Officer who will investigate the matter.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).

Our Privacy & Compliance Officer can be contacted at compliance@brunel-insurance.co.uk.