One of our team was contacted by a construction company that had a long-standing relationship with their previous broker. The previous broker’s service levels had been dropping and a significant claim had been poorly handled by them which prompted the client to reach out to Brunel. Following a meeting to better understand their requirements and assess their current levels of insurance, we were able to make the client a significant saving of their policies and maintained exceptional service throughout the process. The client was left very pleased with the entire experience.